Flex Services B.V. is responsible for the processing of personal data as reflected in this privacy statement.

Flex Services B.V. processes your personal data because you use our services and/or because you provide them to us yourself. Below is an overview of the personal data we process:

- First name and surname
- Phone number
- Email address
- CV file
- IP address
- Location details
- Data about your activities on our website
- Data about your browsing behaviour across different websites (e.g. because this company is part of an advertising network)
- Internet browser and device type

Our website and/or service does not intend to collect data on website visitors who are under 16 years of age. Unless they have parental or guardian consent. However, we cannot verify whether a visitor is older than 16. We therefore advise parents to be involved in their children's online activities to avoid collecting data on children without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us at info@flexservicescare.nl and we will delete this information.

Flex Services B.V. processes your personal data for the following purposes:

- Sending our newsletter and/or advertising leaflet;
- Calling or emailing you if necessary to carry out our services;
- To deliver goods and services to you;
- Flex Services B.V. analyses your behaviour on the website in order to improve the website and tailor the offer of products and services to your preferences;
- Flex Services B.V. tracks your surfing behaviour across various websites to help us tailor our products and services to your needs;
- Flex Services B.V. also processes personal data if we are legally obliged to do so, such as data we need for our tax return;

Flex Services B.V. makes decisions about matters that may (significantly) affect individuals on the basis of automated processing. These are decisions made by computer programmes or systems, without a human being (e.g. an employee of Flex Services B.V.) being involved. Flex Services B.V. uses the following computer programmes or systems:

- Google Analytics;
- Freepack;

Flex Services B.V. does not retain your personal data longer than strictly necessary to fulfil the purposes for which your data are collected. We apply the statutory retention period.

Flex Services B.V. does not sell your data to third parties and only provides them if necessary to perform our agreement with you or to comply with a statutory obligation. We conclude a processor's agreement with companies processing your data on our instructions to ensure the same level of security and confidentiality of your data. Flex Services B.V. remains responsible for this processing.

Flex Services B.V. uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. Flex Services B.V. uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimise it. In addition, we place cookies that track your browsing behaviour so that we can offer tailored content and advertisements. On your first visit to our website, we have already informed you about these cookies and asked your permission to place them. You can opt out of cookies by setting your internet browser to stop storing cookies. In addition, you can also delete any information previously stored via your browser's settings. For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Cookies are also set on this website by third parties. These include, for example, advertisers and/or the social media companies. Below is an overview:

- Google Analytics;
- Meta Pixel.

You have the right to view, correct or delete your personal data. You also have the right to withdraw your possible consent to data processing or object to the processing of your personal data by Flex Services B.V., and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold on you in a computer file to you or another organisation named by you. You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your consent or object to the processing of your personal data to info@flexservicescare.nl. To ensure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Flex Services B.V. would also like to point out to you that you have the possibility to file a complaint with the national supervisory authority, the Authority for Personal Data. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

Flex Services B.V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data are not properly secured or there are indications of misuse, please contact our customer service or via info@flexservicescare.nl.